Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

Location, staff, restaurants downstairs on both sites. Despite being split across two buildings, they are quite close to each other; breakfast was in a different building to the one we stayed in but we had no problem popping across each morning. The lady at the desk - whose name we didn’t get, but who kindly chatted with us for a little while! - was extremely kind, and found us an empty room on the first floor after apologising for not having a lift, so that there would be less stairs for us. Lovely little establishment and the area is fabulous. :)

The associated restaurants where easy to access from doors directly from the hotel lobby, so you didn't have to got outside if it was rainy or cold to enter them. The SOHE restaurant had an excellent full English breakfast for £11 + tax per person including juices and coffees if you pay separately on your own and not part of your room booking.

When I visit family and I always stay at the Cairn Hotel, I've stayed there Maybe 6 times. As a woman on her own I choose the Cairn because I feel safe there. Always someone on the front desk and they are always pleasent.It's in a nice area, even the bars don't cause a sound issue. I was able to keep my window open , even through freshers week. This time I was given a room In The Carlton, their sister hotel. This is literally across the road. Either hotel is comfortable and I have never encounted any proplems.There is a Metro station about a 5 min walk( if you are a fast walkers or 10 if slow)away. I always pop into Starbucks on the way. Newcastle town center is 2/3 stations away. All in all I don't think I would stay anywhere else when visiting "home" Thank you to the staff and I will be visiting again soon 😊

My first experience was with someone on the phone, when I arrived very early (5am) to the area for one reason or another. I then met Cheryl at the reception who was even more helpful. She instantly made me feel both welcome and at home. I can't quite put into words, the relief I felt, having someone as warm and kind as Cheryl greet me. The room was great, nice and clean, very comfortable. Great shower. Hairdryer, ironing facilities, TV, fridge, kettle etc. Nicely decorated, pops of colour and materials (oak look etc) which made a neutral room interesting, without being too much. Next door on both sides are really nice restaurant bars, there's loads of restaurants in Jesmond, it's a really nice part outside the main town. In fact, it's easy on the metro to go central Newcastle, but lovely enough to stay locally, without being too lively that it becomes difficult to sleep. I was only there for three days, it's amazing how at home I felt. Compare that to some friends who stayed at the Dene up the road, who couldn't wait to leave..

The property is well located and newly refurbished. As is the hotel over the road (used to be the Carlton hotel and is still named that outside) which is where we stayed. The rooms are a decent size and so is the bathroom. The breakfast was a steal when included with your stay. We only paid an additional £11 for breakfast and that covered 3 guests for 2 days and it was a self serve buffet of both hot and cold food.